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Should You Buy Discount Disney World Tickets from Undercover Tourist?

Did you know that you can save up to $70 per ticket when you buy your Walt Disney World theme park tickets from Undercover Tourist? 

Many people wonder if it is safe to buy tickets from Undercover Tourists or wonder is Undercover Tourist legit?

I have bought tickets from them for years and can assure you they are a legitimate company. 

Undercover Tourist is an Authorized Disney World Ticket Seller and is accredited by the Better Business Bureau

Here’s everything you need to know about getting discount Disney World tickets from Undercover Tourist. 

Are All Tickets Cheaper from Undercover Tourist?

First of all, you should know that one- and two-day tickets are actually the cheapest if you buy them directly from Disney. 

But for three-day and longer tickets you’ll save a significant amount of money buying through Undercover Tourist

Click here to head to the Disney site for 1 or 2-day tickets and read on to learn all about buying 3-day or longer tickets from Undercover Tourist. 

What is Undercover Tourist’s refund policy?

cinderella castle

Any theme park tickets that you buy directly from Disney are non-refundable. 

However, Undercover Tourist offers a generous 365-day refund policy

Aside from saving money, this is the other main reason to buy from Undercover Tourist as opposed to Disney!

I have personally had to return tickets to Undercover Tourist and they were very helpful with the process. 

Note: You will have a 5% fee deducted from your return and you have to NOT have already linked the tickets to your My Disney Experience account.

Click here for more refund policy details. 

How to buy tickets from Undercover Tourist

First, you will need to know your travel dates since all Disney tickets are now date-based tickets. 

Disney World ticket prices vary a TON based on the dates you are visiting. 

I actually suggest that you head to the Disney World site first to scout out which dates are cheapest for your visit. 

The reason is that on the Disney World site (click here to visit) you can see the ticket cost on each day of the month using their calendar.

Undercover Tourist doesn’t show ticket prices on their calendars.

So do some research to select the dates you want to visit, then click here to head to the Undercover Tourist site to purchase

How Will I Receive My Tickets?

You can have the tickets emailed to you and you will receive them within 24 hours.

This is a good option if you will be using a Magic Band during your trip.

disney magic bands

Or if you aren’t using a Magic Band, you can still link the tickets to your My Disney Experience account and use Mobile Magic on your phone. 

Or you can have physical tickets mailed to your house. 

Physical tickets can be returned but you’ll have to pay a small restocking fee.

So if you want the ability to get a refund if your plans change, then that is the way to go. 

Click here to order your Disney World tickets from Undercover Tourist.

However, if you are buying only 1 or 2-day tickets, they are actually cheaper if you buy them directly from Disney.

I usually combine buying discounted tickets with renting DVC points through Davids DVC Rental, my other preferred way to save money at Disney World. 

Can I Buy Discount Special Event Tickets through Undercover Tourist?

halloween party mad tea party

Yes, you can definitely buy discounted special event ticekts from Undercover Tourist. 

Check out this post on how to get discounted tickets to the Disney World Halloween 2024 party.

Any questions about buying Disney World tickets from Undercover Tourist? Please leave a comment below or join the discussion in The Budget Mouse Facebook group!


Xai H

Friday 24th of November 2023

Undercover tourists are offering a Black Friday discount on 3-day BASE tickets only. Can park hopper be added through Disney, after purchasing base tickets through undercover tourists?


Friday 24th of November 2023

Yes, you can add Park Hopper after you link the tickets to your My Disney Experience account. That will make the tickets non-refundable (which they always are when you buy tickets through Disney) but you can always change the dates to any date in the future.


Friday 6th of January 2023

Undercover tourist customer service advised us poorly and will now cost us nearly $700 extra. Our original purchase of 11 tickets at the Disney parks had a locked in price with last year‘s pricing. After reconsidering we called back several times attempting to upgrade to a larger number of days in the Disney parks. They suggested that we cancel our original order and re-purchase in the next few days. What they failed to mention was they had no more inventory of tickets for last year‘s prices. As a result we are going to spend nearly $700 more to have the same ticket that was originally bought. All prices at the Disney parks have gone up and they did not look at their inventory when they told us to cancel our tickets. After speaking to management, they were completely unwilling to help us out. I think you’re better off working with Disney themselves. These third-party companies don’t care about the customer like Disney does. At least that’s the impression they have given us so far. I have asked to speak to upper management about the situation and how we were advised poorly in the situation. they are very reluctant to help us. They did, however acknowledge after my conversation that it would’ve been better to keep my original purchase and make an additional purchase before canceling my order just to make sure inventory could supply the ticket that we wanted. There was an acknowledgment that they made a mistake, but too bad for us.


Tuesday 29th of September 2020

If renting through DVC do you get travel insurance? It says you can't cancel so the next best thing is travel insurance, correct? I know there's a vendor on their site but I've never used travel insurance so I'm not sure how to go about it.


Tuesday 29th of September 2020

Hi Kristin! Yes, you can get travel insurance and the easiest thing is probably to go through the provider on their site. Just be sure to read the exclusions carefully before you purchase to make sure it will cover what you want. :)

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